Save Service Revenue with Appointment Reminders

Automated appointment reminders reduce no-shows and protect service revenue.

By Chris · April 2025

Introducing automated appointment reminders

Toma has launched a solution designed to reduce no-shows: Automated Appointment Reminders. This conversational AI system makes natural-sounding reminder calls, handles rebooking when cancellations occur, and protects service schedules and revenue. Dealerships lose thousands monthly due to service no-show rates between 18-20%.

How it works

Opt-in management: only customers who have opted in receive calls from Toma.
Fully customizable: configure reminder schedules and messages for all appointments or specific service types.
On-call rescheduling: AI actively converts potential cancellations into rescheduled appointments during the same call.

Ready to reclaim lost revenue?

Reach out to your Toma team to activate Automated Appointment Reminders and start turning would-be no-shows into kept appointments.