Terms of Service
These Terms govern your access to and use of toma.com (the “Site”), including any public voice or chat demos (collectively, the “Demos”). “You” means either (a) an authenticated user who logs in to the Toma platform on behalf of a dealership or (b) an unauthenticated visitor browsing the Site or trying the Demos.
If your dealership has executed Toma’s Enterprise Terms, those terms control the paid Services. These Website Terms apply only to your use of the Site and Demos and supplement—do not replace—the Enterprise Terms.
1. Acceptance
By visiting the Site, creating an account, or using a Demo, you agree to these Terms and to our Privacy Policy. If you do not agree, do not use the Site or Demos.
2. License & Intellectual Property
3. Demo Inputs & Feedback
Anything you type, say, upload, or record in a Demo (“Demo Content”) may be logged and used to improve our products, consistent with the Privacy Policy. If you send suggestions or feedback, you grant Toma a perpetual, royalty-free right to use them without restriction.
4. Acceptable Use
You agree not to:
- Copy, modify, reverse-engineer, or resell any part of the Site or Demos;
- Upload malware, attempt to gain unauthorized access, or disrupt others’ use;
- Submit illegal, infringing, or harmful content;
- Use the Demos to place real orders, schedule real appointments, or collect personal data from others.
We may suspend or block access for violations.
5. Accounts & Security
If you create an account:
- Keep credentials confidential and notify us immediately of unauthorized use.
- You are responsible for activity under your credentials.
6. Third-Party Links
The Site may link to third-party sites. Toma is not responsible for their content, privacy practices, or availability.
7. Disclaimers
The Site and Demos are provided “as is” without warranties of any kind. Speech recognition and AI responses may be inaccurate or incomplete. Toma disclaims all implied warranties to the fullest extent permitted by law.
8. Limitation of Liability
To the maximum extent allowed:
- Toma will not be liable for indirect, incidental, or consequential damages, or lost profits, arising from your use of the Site or Demos.
- Toma’s total liability for direct damages will not exceed one hundred U.S. dollars (USD $100).
Some jurisdictions do not allow certain limitations; they apply to the extent permitted.
9. Indemnity
You will indemnify and hold Toma harmless from claims arising out of: (a) your breach of these Terms, (b) Demo Content you submit, or (c) your misuse of the Site.
10. Modifications
We may update these Terms at any time by posting a revised version and updating the “Last updated” date. Continued use after changes means you accept the revised Terms.
11. Governing Law & Venue
These Terms are governed by California law. Any dispute will be resolved exclusively in the state or federal courts located in San Francisco, California.
12. Termination
We may terminate or suspend your access to the Site or Demos at any time, with or without notice, for any reason. Sections 2–12 survive termination.
13. Contact Us
Questions or requests?
Toma, Inc.
277 Carolina St.
San Francisco, CA 94103
Email: support@toma.com
By using the Site or Demos, you acknowledge that you have read, understood, and agree to these Terms.
- Stu Berkley
- Joe King