# Save Service Revenue with Appointment Reminders

_Source: https://www.toma.com/blog/save-service-revenue-with-appointment-reminders — by Chris_

> Automated appointment reminders reduce no-shows and protect service revenue.

## Introducing automated appointment reminders

Toma has launched a solution designed to reduce no-shows: Automated Appointment Reminders. This conversational AI system makes natural-sounding reminder calls, handles rebooking when cancellations occur, and protects service schedules and revenue. Dealerships lose thousands monthly due to service no-show rates between 18-20%.

## How it works

- Opt-in management: only customers who have opted in receive calls from Toma.
- Fully customizable: configure reminder schedules and messages for all appointments or specific service types.
- On-call rescheduling: AI actively converts potential cancellations into rescheduled appointments during the same call.

## Ready to reclaim lost revenue?

Reach out to your Toma team to activate Automated Appointment Reminders and start turning would-be no-shows into kept appointments.